Get help
Friendly Library staff and students are available to assist you with using the Library and its resources.
On these pages you can find course and unit guides, information about copyright and referencing, and details for workshops and online training programs to help you with accessing Library resources, research and using applications such as EndNote.
GENERAL ENQUIRIES & HELP
General support and tools
- online chat, comments and suggestions via Ask the Library (LibChat)(external link)
- loans, renewal and holds via My Library
- how to suggest an item for the library to purchase
- library opening hours for your preferred campus library
- services and contact details for each campus library via campus library pages
- services to students with a disability at the time when they need them
- help with copyright.
IT SUPPORT
View IT help for students or contact the IT help desk on +61 3 9919 2777 for support including help with accessing WiFi, MyVU and other VU systems.
RESEARCHER & STAFF SUPPORT
VU STAFF
On the VU staff intranet (requires VU login when off campus) you can find contact details for College Librarians and help for staff, including the Reserve, multimedia streaming, Library collections and copyright.
Staff can also book a Library tour or orientation session via their preferred campus library.
RESEARCHERS
The Library provides a range or services to support the VU researcher including assistance with:
- publishing your research
- getting your outputs into the VU Research Repository
- your research data.
The Research Ambassadors are available online and provide peer-to-peer support to research (including honours) students and staff.
To find out more about how the Library supports the researcher including contact details see the Library research support page.
